Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 10 of 10 for “"Product returns"”.
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Customer Search and Product Returns
Online retailers are challenged by frequent product returns. High return rates significantly decrease companies’ profit which makes the issue of managing product returns very important from the practical standpoint. Typically, practitioners study returns in connection with purchase decisions or as …
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Product Returns Management in Online Retail
… coauthors study the problem of predicting the product return rate using the products’ visual information. In online channels, products are returned at high rates. Shipping, processing, and refurbishing are so costly that a retailer’s profit is extremely sensitive to return rates. Using a large …
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Product Returns in Closed Loop Demand Chains
"The flow of products usually occurs from manufacturers to consumers. In recent years the reverse flow---the number of items moving from consumers to manufacturers---has been gaining momentum. These returns can occur in a variety of ways, from customers taking advantage of a refund policy to …
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Forecasting product returns and their impact on dynamic performance in closed-loop supply chains
… understanding of RL systems with a focus on product returns and their impacts on CLSC operations. In order to do so, the research is developed from both theoretical and practical angles. In terms of theoretical understanding, the research studies up-to-date literature regarding RL and CLSC, …
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Data-Driven Learning Models with Applications to Retail Operations
… facing heterogeneous customers with unknown product preferences. We propose a prescriptive approach, called the dynamic clustering policy, for dynamic estimation of customer preferences and optimization of personalized assortments. We test the proposed approach with a case study based on a …
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Product strategies in supply chains
This doctoral dissertation titled "Product Strategies in Supply Chains" consists of three essays. In this dissertation, I study firms' strategic decisions regarding design of products and product lines in different supply chain contexts. I focus on firms' strategic interactions with supply chain …
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Review and improvement of reverse logistics in an electronics company
… that current policy to process the returned product does not reap the maximum amount of profit from returns. We proposed to add a new channel to process the product returns. An optimum inventory policy was also developed to maximize the profit. An alternative distribution channel of the …
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Data-Driven Decision Making in Operations Management
… to recommend more favorable assortments of products and services to their customers. The choice of assortment influences customer purchasing decisions, and can thus significantly impact the platform’s revenue. We consider assortment optimization with reusable resources, which means that the …
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Strategic Planning for the Reverse Supply Chain: Optimal End-of-Life Option, Product Design, and Pricing
… manufacturer makes is whether or not to collect products at their end-of-life (EOL) (i.e., when their useful lives are over), and if so, how to recover value from the recovered products. We call this decision as the EOL option of a product, and it determines how the RSC is designed and managed …