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Showing 1 to 1 of 1 for “"Pontifícia Universidade Católica do Rio de Janeiro"”.
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Disponibilidade e acessibilidade: avaliação da satisfação da demanda em três bibliotecas universitárias
… performance of three university libraries, in order to satisfy users’ expressed needs Two main problems related to userd frustration were analyzed: book availability and accessibility The model Satisfaction Level was applied on availability evaluation. It is composed of four independent measures …