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Showing 1 to 2 of 2 for “"Patient satisfaction--Evaluation"”.

  1. The Development of a Patient Satisfaction Evaluation System in a Family Practice Setting

    Ater, Lynda

    portland-state Repository record

  2. Patient Satisfaction and Total Quality Management: An Analysis of Customer Feedback

    Brown, Mary JoDrake University1993

    Problem: Patient satisfaction is an area of renewed interest related to quality of care and total quality management (TQM). Some patient satisfaction surveys provide narrative comments as well as empirical data about quality of care. Though numerous studies report empirical data, only one study was …

    drake Repository record