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Showing 1 to 1 of 1 for “"PADRÕES DE QUALIDADE EM ARQUIVO"”.
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Gestão de qualidade e excelência no atendimento: Arquivo Geral - UFPB
… examines the quality of service in public management, especially in the General Files of Universidad Federal da Paraiba (UFPB). It responds to the question: Why should one have a service excellence in the General Files of UFPB? Methodologically, it relies on a field research with users of the …