Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 4 of 4 for “"Organizational climate and culture"”.
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The role of organizational climate and culture in service encounters
<p>This study explored the link between culture and climate with respect to customer service ratings. Two hospital units, one with high customer service ratings and one with low customer service ratings, were identified for analysis. A mixed-method design was implemented to assess climate and …
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La inteligencia Emocional y el comportamiento creativo e innovador de los empleados del sector terciario en las PYMES de España.
… teórico, contribuye significativamente validando un nuevo marco conceptual donde: La Inteligencia Emocional del Individuo tiene un efecto directo y positivo en su Comportamiento Creativo e Innovador; La Autoeficacia laboral y el Engagement ejercen un importante efecto mediador en dicha …
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A New Theory And Measure Of Ethical Work Climate: The Psychological Process Model (PPM) And The Ethical Climate Index (eci)
With this dissertation I developed a new theory and measure of ethical work climate (EWC). Currently, there exists one dominant theory and measure of EWC developed by Victor and Cullen (1988, 1987). Even though researchers have identified problems with this theory, such as inconsistencies with …
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A escola como organização aprendente: um estudo de caso no Agrupamento de Escolas Gil Eanes, Lagos
… no enquadramento teórico da temática, justificando o estudo e contribuindo para a definição do conceito de escola aprendente, abordando também o clima e a cultura organizacional, a comunicação e o papel das lideranças nesse contexto. A segunda fase abrangeu a análise empírica dos dados …