Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 5 of 5 for “"Operations efficiency"”.
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Optimizing Integrated Airport Surface and Terminal Airspace Operations under Uncertainty
… and routing have the potential to improve the operations efficiency. Moreover, because both the airport surface and the terminal airspace are often altered by random perturbations, the consideration of uncertainty in flight schedules is crucial to improve the design of robust flight schedules. …
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Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach
… especially in challenging business situations. Operations’ efficiency, service quality, and resource productivity are core aspects of call centres’ competitive advantage in rapid market competition. Performance evaluation in call centres is challenging due to human subjective evaluation, manual …
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The Impact of Subjective Factors on Performance Evaluation: The Applied Case of Outsourced Call Centres in Egypt Based on Neural Networks Approach
The operations efficiency, service quality and resources productivity, are the core aspects of the call centres competitive advantage in massive market competition. Thus, subjective evaluation is the leniency, perception and bias in performance evaluation which impact the efficiency of the …
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Operational efficiency through resource planning optimization and work process improvement
… which are the major source of costs for gas operations for the company. We propose the Resource Allocation and Planning Tool (RAPT) accompanied by yard level process management to improve operations performance. To automate short term planning, RAPT includes a two stage stochastic …
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Optimization of yard operations in maritime container terminals
… there has been increasing interest in improving operations efficiency in container terminals. An efficient terminal, in general, is one that discharges containers from the ships in a timely manner and delivers containers to customers with a reasonable wait time. Moreover, a key performance …