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Showing 1 to 1 of 1 for “"Open 311"”.
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The Diffusion and Evolution of 311 Citizen Service Centers in American Cities from 1996 to 2012 - A Study to Identify the Catalysts for the Adoption of Citizen Engagement Technology
This study of the diffusion and evolution of the 311 innovation in the form of citizen service centers and as a technology cluster has been designed to help identify the catalysts for the spread of government-to-citizen (G2C) technology in local government in order to better position future G2C …