Global ETD Search
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Showing 1 to 4 of 4 for “"Mystery Shopper"”.
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Essays in Development Economics and Trade
… are 26% more likely to have the varieties a mystery shopper requests and the goods sold are 30% more likely to be high quality. However, the trust treatments are necessary for longer-term impact: using both transaction-level mobile payments data and a follow-up survey, we show that these …
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Essays on Firms and Technology in Development Economics
… are 26% more likely to have the varieties a mystery shopper requests and the goods sold are 30% more likely to be high quality. However, the trust treatments are necessary for longer-term impact: using both transaction-level mobile payments data and a follow-up survey, we show that these …
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AN OVERVIEW OF THE PET HERPETOFAUNA TRADE IN ENGLAND FROM 2016-2021
… of these were also interviewed using a covert mystery shopper model to record the advice given to a beginner reptile owner in a range of shop and business types when enquiring with 10 questions based around the care of four different species (one species per shop on a rotation). Advice given …
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Kunden geben Auskunft
Mystery Shopping ist ein Instrument zur Qualitätsmessung. In einem Verfahren der verdeckt teilnehmenden Beobachtung ermitteln Testkunden die Qualität von Angeboten – insbesondere von Dienstleistungen – aus der Kundenperspektive. Bereits Rückmeldungen weniger Testpersonen geben Aufschluss über …