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Showing 1 to 1 of 1 for “"Money-Back Guarantee"”.
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Money-Back Guarantee, Service Quality, and Productivity: The Marketing of In-Vitro Fertilization
Marketing practices like Money-Back Guarantees (MBGs) and warranties are quite controversial in the health care market. Despite their professed intention to improve consumer welfare, MBGs are often decried for taking advantage of consumers who might not have the correct information. This concern is …