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Showing 1 to 12 of 12 for “"Malcolm Baldrige National Quality Award"”.
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A textual analysis of Malcolm Baldrige National Quality Award recipients to explore best organizational communication models in American companies
… The Federal program under the directive of National Institute of Standards and Technology (NIST) manages a program called the Malcolm Baldrige National Quality Award (MBNQA).</p> <p>Using the award summary profiles of the 68 MBNQA recipients, the best practices are studied to reveal the …
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An investigation into the effects of winning the Malcolm Baldrige National Quality Award on the performance of hospitals/healthcare systems
… explores longitudinal outcome data for Malcolm Baldrige National Quality Award recipients in healthcare in the dimensions of patient outcomes (mortality, complications and patient safety), as well as hospital financial and efficiency measures (average length of stay, expense per …
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A Study of the Impact of the Workplace Learning Function on Organizational Excellence by Examining the Workplace Learning Practices of Six Malcolm Baldrige National Quality Award Recipients
… workplace learning practices. A total of six Malcolm Baldrige National Quality Award Recipients, one from each Baldrige sector participated in this study. Data was collected through in depth, semi-structured, face-to-face interviews with the person responsible for workplace learning or their …
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Determining how work process influences organizational results using the Malcolm Baldrige Excellence Framework
… in Practice explored what elements of the Malcolm Baldrige Criteria for Performance Excellence aid in successful organizational effectiveness. Additionally, this research was aimed at determining if good organizational processes always produce positive results. The literature presented the …
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Total Quality Management and corporate financial performance: An analysis of the Malcolm Baldridge National Quality Award criteria
<p>"The impact of the Malcolm Baldrige National Quality Award (MBNQA) Performance Excellence Criteria on corporate financial performance is examined. Three independent studies were performed to assess this relationship. The first included Malcolm Baldrige National Quality Award (MBNQA) winners. The …
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A study of the critical success factors for sustainable TQM. A proposed assessment model for maturity and excellence.
… years, and longitudinal analysis of secondary quality winners of prestigious awards such as the Malcolm Baldrige National Quality Award (MBNQA), is important. The longitudinal analysis in this research will enable verification that there are generic critical factors (CFs) for TQM implementation …
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Lean-excellence business management for small and medium-sized manufacturing companies in Kurdistan region of Iraq
… them to reduce waste, time, effort, enhance quality and increase customer satisfaction constantly. However, many SMEs, especially in developing countries, fail to engage in lean programmes successfully. In this research, a strategic framework to support LM practices within manufacturing SMEs …
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IS-MBNQA: A new framework for the relationship between Information Systems and organizational quality.
… the relationship between IS and organizational quality. This research examines two popular IS quality assessment frameworks - Malcolm Baldrige National Quality Award (MBNQA) and Information Systems Assessment (ISA) - and suggests a new framework, IS-MBNQA. This work integrates these two IS …
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Quality in Education: Perspectives Regarding Baldrige-based Practices and Instructional Leadership in Middle Schools
… principals, and middle school teachers regarding Baldrige-based practices in the four Malcolm Baldrige National Quality Award-winning school districts in the United States. This study's data illuminated how a non-prescriptive framework such as the Baldrige National Quality Program (BNQP) combined …
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Estimating the impact of third-party evaluator training and characteristics on the scoring of written organizational self-assessments
… organizational self-assessment used was the 1995 Malcolm Baldrige National Quality Award Colony Fasteners Case Study. The subjects were 81 graduate students enrolled in two televised graduate engineering courses with considerable quality management content. Subjects were randomly assigned to …
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An E-government Readiness Model
… COD project. It is an instrument based on the Malcolm Baldrige National Quality Award (MBNQA) that measures how effectively a government organization utilizes IT to support its various objectives. The EGOV instrument was adapted from the study of the Action-Audience Model developed by Koh and …
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Administrators, Faculty, and Staff/Support Staff Perceptions of MBNQA Educational Criteria Implementation at the University of Wisconsin Stout
… Stout's (UW Stout) implementation of the Malcolm Baldridge Award (MBNQA) Criteria for Educational Performance Excellence. The study had two objectives: (1) to determine administrator, faculty, and staff/support staff perceptions and compare those perceptions; and, (2) to identify the …