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Showing 1 to 1 of 1 for “"MBNQA measurement"”.
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IS-MBNQA: A new framework for the relationship between Information Systems and organizational quality.
… - Malcolm Baldrige National Quality Award (MBNQA) and Information Systems Assessment (ISA) - and suggests a new framework, IS-MBNQA. This work integrates these two IS quality assessment frameworks into a single comprehensive model that provides a holistic view on how IS quality is …