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Showing 1 to 1 of 1 for “"Libraries and students--South Africa--KwaZulu Natal"”.
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Customer care services and strategies in academic libraries in tertiary institutions in KwaZulu-Natal
… an organization to pass comments on products and their use. It also observed customer care as a customer service that seeks to acquire new customers, provide superior customer satisfaction, and build customer loyalty. The aim of the study was to investigate customer care strategies and …