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Showing 1 to 1 of 1 for “"LibQUAL+(R)"”.
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Item sampling in service quality assessment surveys to improve response rates and reduce respondent burden: The “LibQUAL+® Lite” randomized control trial (RCT)
Item withdrawn by Mark Zulauf (zulauf@illinois.edu) on 2009-12-01T17:18:35Z Item was in collections: University of Illinois Theses & Dissertations (ID: 1) No. of bitstreams: 2 Kyrillidou_Martha.doc: 2691072 bytes, checksum: 6420b86cd3e8f5c6d23df1752e114c71 (MD5) Kyrillidou_Martha.pdf: 889415 bytes, …