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The Development of a Hybrid Knowledge-Based System for Lean Six Sigma Implementation in Healthcare Environment: The Development of a Hybrid Knowledge-Based (KB)/Gauging Absence of Pre-Requisites (GAP)/Analytical Hierarchy Process (AHP) Model for Implementing Lean Six Sigma System in Healthcare Environment

Al Khamisi, Yousuf N.K.University of Bradford2019

… For example, the approach of Lean Six Sigma (L6σ) has recently been gradually and slowly implemented in healthcare institutions. However, the nature and complexity of healthcare environment which directly impact on humans require leaders to carefully apply appropriate Quality Management (QM) …

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