Global ETD Search
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Showing 1 to 1 of 1 for “"Jeff Potter"”.
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Time Bending: Temporal Malleability and Organizational Response in Crisis Situations
The terrorist attacks of 9/11 created a crisis of epic proportions for the airline industry. The attacks, on the heels of the first financial losses in four years, threatened the existence of many airlines. It was incumbent on the CEO to make sense and offer a plan to control the crisis and move …