Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 2 of 2 for “"Interpersonal Deviance"”.
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Deviance in the Workplace as a Function of Organizational Climate and Personality
Interpersonal deviance poses a problem for organizations, as it inflates organizational costs and negatively impacts efficiency and employee well-being. In an attempt to understand this behavior, I explored the role of unfavorable discrimination climate as an antecedent of interpersonal deviance. …
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Trickle-In Effects: How Customer Deviance Behavior Influences Employee Deviance Behavior
… specifically, I examine whether customers' interpersonal and organizational deviance behavior will trickle-in through organizational boundary to influence a frontline employee's interpersonal and organizational deviance behavior. Specifically, I propose customers' interpersonal and …