Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 13 of 13 for “"Importance and performance"”.
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Analisis kepuasan nasabah melalui metode Importance and Performance Analysis (IPA) dan Customer Satisfaction Index (CSI)
… analisis kepuasan nasabah melalui metode Importance and Performance Analysis (IPA) dan Customer Satisfaction Index (CSI). Tujuan dari penelitian ini adalah sebagai berikut: (1). Mendeskripsikan tingkat kepentingan pada atribut pelayanan Bank Rakyat Indonesia Cabang Martadinata Malang.(2). …
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A market segmentation study of visitors to North Cyprus through importance-performance analysis of destination attributes
… provides recreation opportunities for visitors and creates employment and income. Even though there has been a substantial growth in tourism during the last three years, there has been, if any, limited amount of research that has examined and evaluated the nature of tourism offerings as …
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An examination of two-year and four-year continuing education curriculum in post-secondary hospitality management programs
… continuing education in foodservice management and higher education focuses on how academic programs view continuing education. Four specific areas were focused upon in this study (1) operational issues in continuing education, (2) program design of continuing education, (3) academic practices …
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The perception of Korea as a convention destination
… of the Korean tourism industry. In spite of the importance of the market, little research has been undertaken to illustrate the perception of actual international convention attendees about Korea as a convention destination; This paper reports information derived from a study of the perceptions …
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Authenticity and Experience among Visitors at a Historic Village
… analyses are used to determine the relative importance of authenticity to other motivational reasons for visiting the park, and how the level of authenticity experienced at ACHNHP affects how respondents rate the importance and performance of many park setting attributes. Using motivation for …
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Using an Importance-Performance Analysis of Summer Students in the Evaluation of Student Health Services.
<p>Hitherto, students have not evaluated the importance and performance of services provided by the student health service (SHS) at East Tennessee State University. An evaluation could provide valuable feedback to providers and administration.</p> <p>In 2001, there were 944 student visits in the …
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A comparative study of ports and their hinterlands : factors determining port performance and choice
As a consequence of globalisation, port performance has become increasingly important for international trade. Different port regions perform differently. The aim of this research is to identify factors that determine port performance and choice in a comparative study between two case ports in …
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Destination Marketing Website Evaluation and Design: a Case Study of the Udzungwa Mountains National Park Website System
… information about the areas'tourist activities and the various attractions. During the past six years more and more travelers around the world have used the Internet to learn more about a destination or to plan their vacation trips (TIA, 2006). In year 2004, Udzungwa Mountains National Park …
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Dynamic Leadership Competencies for Enabling Construction 4.0: A Case of China
… reconfiguration of processes, business models, and professionals’ interactions. Yet, digital transformation in the construction industry remains slow and uneven, with leadership increasingly recognised as a critical enabler. Existing studies have largely focused on leadership roles and styles, …
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What Matters Most? Measuring Service Quality to Improve Schools
… in the field of education. Parents are empowered and encouraged to make school choice decisions for their children and have become consumers of the educational delivery system. They are inundated information regarding the “product” of the school - student achievement scores and overall performance …
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Professional vocational technical education competencies for Swaziland teachers of agricultural, commercial, home economics, and technical studies
… technical education competencies needed by Swaziland agricultural, commercial (business), home economics, and technical teachers; and to assess the teachers' perceived importance of and the perceived ability to perform these competencies. The study also sought to determine if differences existed …
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The international competitiveness of Malta as a tourist destination.
Many small islands depend on sustainable tourism to attain long term economic prosperity and well-being for their citizens. As they become more dependent on tourism for their growth, they are more concerned with improving their competitiveness to adapt to a highly charged competitive environment …
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Nudging contracting firms rivals within municipal road projects in Saudi Arabia to bid competitively
… members number, participation rate, and prices volatility), the scarcity of contractors' participation in these tenders was demonstrated, especially the contractors in lower classifications. It was found that a few contractors suspiciously monopolised these contracts.;Integratively, …