Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 17 of 17 for “"Image repair"”.
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Image repair and the airline industry crisis.
… current literature on crisis communication and image repair, this study should lend itself to increased knowledge of what the airlines have done, what they are currently doing, and what they should do in the future regarding their communication of public identity.
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An Examination of Image Repair Discourse in College Football Controversies
… State University through the lens of Benoit’s Image Repair Theory. Investigating these three cases, this work considers how the responses of administrators, coaches, and players function rhetorically in efforts to maintain positive public perceptions in the face of attacks to organizational …
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The Effect of Image Repair on Perceived Relationship Satisfaction after Infidelity
… which may impel a cheater to take steps to repair his or her image. This study examined the use of image repair on social media (Facebook), specifically the tactic of admitting responsibility, in the wake of infidelity. After reading a vignette describing infidelity by the male partner in a …
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Tourism in crisis: A qualitative content analysis of SeaWorld's Twitter response to Blackfish
… method of coding utilizes Benoit’s (1997) image repair theory to determine how this tourism organization utilizes Twitter as a medium of image restoration. The results prompt suggestions for clarifying image repair theory as well as the use of social media in crisis response.</p>
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When the News is the News: A Textual Analysis of NBC and CBS networks' Response to Sexual Harassment Allegations in the Wake of the #MeToo Movement
… As a result, each network had to grapple with repairing a destroyed image while simultaneously fulfilling the duty to report on news objectively. This qualitative analysis examined NBC and CBS's response to the allegations of sexual harassment against each anchor, allegations of withholding …
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Contextualizing a Crisis: Examining Michigan State University Press Releases and the Larry Nassar Scandal
… the researcher was concerned with the image repair strategies employed by Michigan State as it attempted to respond to accusations that university personnel were aware of Nassar’s actions and had failed to act. The institution found itself responding to a series of distinct, yet …
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Corporate Reputation Management during a Social-Mediated Crisis: The Case of Clicks-TRESEmme Controversy
… crisis communication model (SMCC) and the image repair theory (IRT) as primary theoretical frameworks, and drawing on supporting insights from the situational crisis communication model (SCCT), the study answers three core questions: how was the Clicks-TRESemmé controversy framed and …
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BACKPEDALING NUGGET SMUGGLERS: A FACEBOOK AND NEWS ARTICLE THEMATIC ANALYSIS OF CHICK-FIL-A VS. GAY MARRIAGE
<p>This study utilizes William Benoit’s Image Repair Theory to frame the dominant crisis communication strategies that fast food chain Chick-fil-A (CFA) employed before, during and after their CEO mixed his personal opinion on social issues with corporate policy in June 2012. The thematic analysis …
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A Transparent Hillary Clinton Through the Lens of Apologia Discourse
… has had to employ strategic means in order to repair her public image. This study utilizes Benoit’s Image Restoration Theory’s typology to analyze Clinton’s rhetorical responses to the email controversy. It was revealed that for Clinton transparency was used as a strategy in her attempt to …
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Viðbrögð íslenskra fyrirtækja við gagnrýni á samfélagsmiðlum - Greining í samræmi við fræðileg viðmið um krísusamskipti
… Crisis Communication Theory (SCCT) og Image Repair Theory (IRT). Niðurstöðurnar sýndu að viðbrögðin voru oft ósamræmd og skorti ábyrgðartöku eða viðveru á þeim vettvangi sem gagnrýnin hófst á. Rannsóknin dregur fram bil á milli fræðilegra viðmiða og raunverulegra viðbragða í stafrænu …
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A Values-Affirmation Model for Higher Education Crisis Communication
… contributed to the crisis. This shift away from image repair and toward values–affirmation is expressed in the rhetorical tradition as a change in genre, a move away from <italic>apologia</italic> toward <italic>epideixis</italic>.
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Κρίσεις εμπιστοσύνης στα δημοτικά κοινωνικά δίκτυα: Στρατηγικές επικοινωνίας, φήμη και λογοδοσία στην Τοπική Αυτοδιοίκηση
… στη Θεωρία Αποκατάστασης Εικόνας (Image Repair Theory-IRT), καθώς και σε προσεγγίσεις που αναδεικνύουν τη συναισθηματική διάσταση της κρίσης, μέσα από την ολοκληρωμένη χαρτογράφηση (Integrated Crisis Mapping- ICM), ώστε να ερμηνευθεί ο τρόπος με τον οποίο, οι αντιλήψεις ευθύνης, η …
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"In crisis management, be quick with the facts, slow with the blame" : krísusamskipti Samherja
… Lykilorð: Krísa, krísusamskipti, Samherji Hf, Image Repair Theory, Situational Crisis Communication Theory.
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Presidenttiehdokkaat puolustuslinjalla : Ehdokkaiden vastaukset imagouhkiin vuoden 2024 presidentinvaalitenteissä
… on William L. Benoit’n imagonkorjausteoria (image repair theory), joka erittelee erilaisia strategioita imagouhkiin vastaamiseen. Vaikka teoriaa on hyödynnetty laajalti kansainvälisessä tutkimuksessa, sitä ei ole juurikaan käytetty suomalaisten poliitikkojen saatikka …
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Public relations communications in public diplomacy : Libyan institutions in Egypt and the UK
… on two key themes: People and Governance. Two image-repair strategies have been utilized by these institutions: the reduction of offensiveness and corrective action. However, the findings also suggest that Libyan institutions in Egypt and the UK do not employ any evaluation strategies to assess …
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Philip Morris Faces "the truth": A Rhetorical Analysis of the Persuasiveness of Two Teen-Targeted Anti-Smoking Advertising Campaigns
… persuasive defense with the intended purpose of image repair and may encourage adolescents to think of Philip Morris and their tobacco products in a positive light. <p>Conclusions suggest that due to the vast impact of media the glorifies smoking and other self-injurious behaviors; infrequent …