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Showing 1 to 1 of 1 for “"ISO9000/1"”.
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Service quality, empowerment and ethics in the South African hospitality and tourism industry and the road ahead using ISO9000/1
… its service provision to meet global standards-ISO9000/1 is the ideal tool. To an extent, using the WEB and Internet can also greatly improve the Tourism and Hospitality industry quality service provision in South Africa and give the country a strategic competitive advantage in the international …