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Showing 1 to 1 of 1 for “"ISO 9000 maintenance"”.
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Beyond certification: The maintenance of ISO 9000 in Malaysian service organisations
… the service industry. Both are mature holders of ISO 9000 certification and the research focuses on how they have gone about maintaining and improving their quality management system (QMS), the extent to which they have succeeded, and what management and employees of the companies feel have been …