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Showing 1 to 1 of 1 for “"INSTITUTO NACIONAL DE SEGURO SOCIAL (INSS)"”.
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Gestão estratégica de filas: o caso da unidade INSS/Bancários
… Management of queues and was held at the INSS agency /Bank. Has the overall aim of examining how the INSS is managing waiting queues for service to its customers and the specific objectives for: describe the current queue management model of the organization, identify the main causes of …