Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 24 for “"Hotel management"”.
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Stakeholders' expectations of hotel management education: A Malaysian perspective.
… of Malaysian higher education, including hotel management education. Critics have commented that graduates lack certain basic competences and that higher education providers have not kept up with the times. Educational institutions have been criticised for not developing appropriate …
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A self-healing dynamically distributed system for hotel management using JavaSpaces
Thesis (M.Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2001.
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It's All About Relationships: African-American and European-American Women's Hotel Management Careers
… general managers employed in United States’ hotels in 1993, there were only 100 women, 15 African-Americans, and three African-American women. Additionally, less than 0.5 percent of corporate hospitality managers were women. Given this relative underrepresentation of European-American women …
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The hotel guest questionnaire: an assessment of its role as a service encounter interface
This exploratory study on hotel stakeholder behaviour uses a 'service innovation' approach to investigate how the hotel guest questionnaire can function in a way not previously considered in the hospitality management literature. viz as a remote service encounter interface between the hotel …
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Negotiating ROI (Return on Investment) for ROI (Return on Impact) A Pre-Feasibility Study of Socio-Eco Resort Development in Eastern Indonesia
… general partner (GP), limited partner (LP), and hotel management to achieve the desired alignment between ROI and ROI*. This requires analyzing the level of sacrifice necessary for impact and how to measure the impact on various stakeholders, including investors, community leaders, local …
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A comparison of the preferred visual characteristics of selected resort hotels and casinos along the Las Vegas Strip
… visual characteristics of selected Strip resort hotels and casinos in Las Vegas, Nevada. Objectives included identification and description of common factors in preference decisions based on psychographics and photographic images used; Preference assessments were collected from Las Vegas tourists …
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The evolution of the British hotel industry: 1760 – 2010
… explores the evolution of the British hotel industry from the mid-18th to the early 21st century. The thesis is constructed around five published articles. The five articles comprise: two that research the diffusion of innovation and British hotel industry evolution in the 19th century …
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Specification of vertical semantic consistency rules of UML class diagram refinement using logical approach
… The results were successfully evaluated using hotel management system and passenger list system case studies and were found to be reliable and efficient.
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Hotel occupancy rate volatility and its determinants
In the hotel industry, the occupancy rate, which is the number of rooms occupied by inbound tourists in proportion to the total number of rooms available for occupation, is an indicator of a hotel’s availability. For planning purposes, it is useful for hotel management to know well in advance the …
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The relationship between top managers' environmental attitudes and environmental management in hotel companies
Environmental management and sustainability have been recent important issues in the hospitality industry. The hotel industry, as a main sector of the hospitality industry, has benefited from environmental initiatives through improving corporate image and increasing resource and energy efficiency. …
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Penerapan strategi Customer Relationship Management (CRM) dalam meningkatkan loyalitas pelanggan: Studi kasus pada Grand Kalpataru Syariah Hotel Malang
… hidup bagi perusahaan. Grand Kalpataru Syariah Hotel menyadari akan pentingnya loyalitas pelanggan tersebut. Oleh karena itu, manajemen hotel menerapkan salah satu strategi yaitu CRM. Diharapkan dengan menerapkan strategi CRM, Hotel Syariah Kalpataru dapat memenangkan loyalitas pelanggan dan …
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Customer satisfaction as a critical success factor for ERP design
… software system. An example would be a hotel management ERP where multiple departments such as accounting, front desk, housekeeping and human resources share vital business information. However, more research needs to be done on ERP initiatives for small to midsized enterprises (SME) to …
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African American Hotel Leaders and Their Reported Sources of Support, Barriers Faced, and the Influences of Leadership
… and sources of support African American senior hotel leaders report to be beneficial in their career advancement. The study’s participants are current hotel senior leaders holding roles of vice president, corporate director, hotel general manager, and hotel director. Literature covering African …
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A Strategic Evaluation Model for Hotel Investments: A Value Management Approach for Key Stakeholders
The Covid-19 pandemic severely impacted the hotel industry, with hotels bearing the brunt of the onslaught, to a greater degree than the airlines and tour operators. Preceding the advent of the pandemic, hotels were already habitually perceived by a broad consensus as a precarious hybrid …
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A Study of Resource-Based Market Entry Strategies in the Hotel Industry
… explores three sets of strategies that enable hotel firms to attain a competitive edge despite their resources being non-rare and easily imitated by competitors. The first essay examines the potential for hotel firms to benefit from competitors' resources by co-locating with them. Although this …
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Social Capital and Talent Management: A Comparative Analysis of Foreign and Domestic Owned Hotel Companies in South Asia
Talent management as a concept is not new; however, few studies have investigated the association between talent management and social capital despite the fact that the importance of organisational culture has been acknowledged as a significant influence on workforce practices and experiences. The …
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Hotel Corporate Social Responsibility: Guest Satisfaction, and Repeat Purchase Intention in China's Domestic Hotel Market
… of Chinese companies, including those in the hotel sector. By adopting a composite methodology of qualitative and quantitative approaches, this thesis aims to obtain an understanding of hotel CSR policies in China from the guest’s perspective by identifying their assessments of a hotel’s CSR …
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The implementation of knowledge-focused practices in international tourist hotels : a quantitative study of knowledge sharing
… the flow of knowledge in international tourist hotels In Taiwan. It explores how, employees' competencies for and attitudes towards learning, sharing and storing knowledge influence organisational knowledge sharing. In addition, it examines the extent to which social interaction, leadership …
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A Study of How Heritage Characteristics Can Be Incorporated into The Internal Design of Saudi Hotels
… Hajj and Umrah. However, most of the existing hotels do not celebrate the Kingdom’s culture and heritage. It is essential for the country to consider developing heritage hotels in order to share its heritage and culture. This would be an excellent opportunity to contribute to the tourism …
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An examination of the relationships between strategic management and organisational performance in the Chinese hotel industry : a multiple-perspective approach
… with theoretical developments in strategic management research, the ultimate goal in this thesis is to identify the reasons why some hotels outperform others in the Chinese hotel industry. Strategic management scholars and researchers have found empirically that an organization's performance …
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