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Showing 1 to 1 of 1 for “"Hotel general manager (HGMs)"”.
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An investigation into contemporary hotel general managers behaviour and activity in the context of private, franchise and chain ownership/business models.
… early 1990s, the rapid growth of international hotel chains and its effects on managerial work have drawn the attention of researchers (Gilbert & Guerrier, 1997 and Ladkin & Juwaheer 2000). There is a current need to investigate how management in hotels is adapting to the significant change in …