Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 2 of 2 for “"Hospitality industry--Customer services"”.
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The role of customer service training in the hospitality sector : a case of the Wild Coast Sun Hotel
Submitted in full requirement for Master’s in Hospitality and Tourism and at Durban University of Technology, 2022.
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Cross-cultural pragmatics: Politeness for the customer in spoken aspects of service in the restaurant in Australian English and Japanese
In listening to members of different cultures, it is possible to feel bad, even while recognising that the speaker is trying to speak politely. Sometimes we do not feel very comfortable with someone else’s speech, even though their expressions might be very polite with the choice of specific …