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Showing 1 to 1 of 1 for “"Hospitality industry -- Malta -- Gozo"”.
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A multi-perspective on the role of customer experience across the hospitality industry in Gozo
… the role customer experience plays within the hospitality industry in Gozo. The aim is to obtain an overview of the expectations of hotel guests and how various hospitality providers deal with delivering a positive customer experience. Methodological Approach: In order to collect the required …