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Showing 1 to 20 of 21 for “"HCAHPS"”.
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Improving the HCAHPS Score for Pain Well Controlled
… pain was not well controlled and this caused the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) score for ‘pain well controlled’ to be low. Hence, this project sought to address the underlying reasons why pain was not well controlled and to proffer solutions to raise the …
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Improving Staff Responsiveness to Patient-Initiated Call Lights
… the unit’s goal 10 out of the 12 months for the HCAHPS question related to patient’s receiving help as soon as they pressed their call button. The unit’s goal is 64%; however, the 12-month average was 50%, with one month as low as 13%. To improve poor staff responsiveness, an in-service training …
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Clinical nurse specialist-driven communication bundle to improve patient satisfaction
… Assessment of Healthcare Providers and Systems (HCAHPS) survey is a method that measures patient satisfaction which includes nursing and provider communication. Ineffective communication is detrimental to patient satisfaction as it can lead to medical errors and sentinel events. Additionally, …
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A Qualitative Exploration of the Patient Care Experience as Perceived by Hispanic Patients Receiving Care at a Safety-net Facility
… Assessment of Healthcare Providers and Systems (HCAHPS) survey. Historically, minority representation in health care instrument development has been poor and the HCAHPS survey is no different. As a result, this population’s perception of their care may be influenced by factors not readily …
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Examining the Patient Preference Aspect of the Patient Experience Amid a Pandemic
… Assessment of Healthcare Providers and Systems (HCAHPS) survey.</p> <p><strong>Purpose/Aims: </strong>This study examined patient perceptions of staff respecting their preferences as measured by a score of <em>always</em> on the HCAHPS items 1, 2, 5, 6, and 20 prior to and during the …
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Physician/Nurse Knowledge Exchange Through Rounding: Effective Communication and Optimal Patient Outcomes
… was performed on the base line post intervention HCAHPS scores rating patient satisfaction. An increase of communication was also observed base on HCAHPS scores.</p>
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Improving Nurse-patient Communication about New Medicines
… about medicines was identified based on the HCAHPs scores that had been found to be lower than average (44.1% in March 2015; 40.9% in April 2015). The visibility board was provided to show the staff the HCAHPS scores, the pre-survey scores, the information about the teach-back method, and how …
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Improving sleep quality and patient satisfaction by reducing nighttime disturbances in hospitalized patients : a DNP project
… Assessment of Healthcare Providers and Systems (HCAHPS) and inpatient patient satisfaction survey will measure pre- and post-sleep protocol patient satisfaction scores.
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Standardizing the Bedside Shift Report Process to Improve Communication and Promote Patient Safety
… The quality gaps are nurse communication HCAHPS scores not being consistent with performance goals, the unit had 16 documented patient falls in 2016, and patient surveys and staff handoff observations supported the need for this project. The project aim is to (1) improve nurse …
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Improving Pain Reassessment and Documentation Through Nurse Education
… be collected at and prior to June 2017 through HCAHPS in order to assess patient satisfaction with pain management.</p>
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The relationship between patient satisfaction and patient-and family-centered care
… of their inpatient care as measured by the HCAHPS Inpatient Core Survey in patient care units in an academic medical center in the southeastern United States. A descriptive cross-sectional research design was used. The sample (N=1016) was primarily white (57%) females (69%) with a mean age …
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The Relationship Between Perceptions of Patient Safety Culture, Nurse Advocacy, and Nurse Sensitive Patient Outcomes
… of Healthcare Providers and Systems (HCAHPS) survey, patient falls and hospital acquired pressure ulcers (HAPU).</p> <p>Significant findings included a weak to moderate correlation between patient safety culture and attitude toward advocacy, and a moderate negative correlation between …
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The Patient Experience as Rated By Consumers
… Assessment of Healthcare Providers and Systems (HCAHPS) in determining the compensation a facility receives for reimbursement in the Value Based Purchasing model. The results of this study have a financial implication for healthcare, as well as in the delivery of quality and compassionate …
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Patient-centric care in the U.S. - A comparative study of patient satisfaction and quality care among for-profit physician-owned, corporate-owned, and not-for-profit hospitals
… Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction surveys, physician-owned hospitals (POHs) get more top 5-Star ratings than other hospitals. However, it is not known whether higher perceived patient satisfaction is because of better inpatient experience or due to …
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Reducing Patient Supply Waste Through Nurse Education to Improve Quality of Patient Care in the Clinical Microsystem
… analysis with 5 P’s, SWOT analysis, and hospital HCAHPS scores as well as staff interviews. I then continued doing observational audits for supply use, barcode scanning, supplies in patient rooms, staff efficiency, and challenges facing nurses and their time constraints (Godfrey, Nelson, & …
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Workplace Bullying, Nurse Practice Environment, Patient Outcomes: A Descriptive Study
… Assessment of Healthcare Providers and Systems (HCAHPS) surveys, and unit based patient safety rates. Patient falls, 30-day readmissions, medication errors, pressure injuries, overall patient satisfaction, and whether patients would recommend the hospital were averaged by patient unit and …
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Exploring the Relationship Between Adventist Hospital Board Chair Leadership Behaviors and Effectiveness
… Assessment of Healthcare Providers and Systems (HCAHPS; <em>r</em> = -160;<em> p</em> = .083), and CM (<em>r</em> = -.044; <em>p</em> = .632).</p> <p>6. There was statistical significance and a positive relationship between chair education and chair effectiveness (<em>r</em> =.235; <em>p</em> = …
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Improving the patient’s emotional experience of emergency department visits
… Assessment of Healthcare Providers and Systems (HCAHPS) is a nationwide required survey that measures the patient perspective of their hospitals experience. Here are four examples of the thirty-two-question survey. 1) During this hospital stay, how often did nurses treat you with courtesy and …
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Chronic Pain Management in the Inpatient Care Setting
<p>The objective of this quality control initiative was to improve the comfort level of nurses caring for patient with chronic pain, as well as patient satisfaction with nursing pain interventions on an inpatient medical surgical unit with a high population of patients with chronic pain (as much as …
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Tracking Patient Belongings to Decrease Cost
<p>A level II trauma center in Northern California reimbursed $21,313 in 2013 for lost patient belongings. Attempts were made to reveal what caused patient belongings loss. After surveying 28 RNs and 9 CNAs on a medical-surgical unit, interviewing other staff, and analyzing incident reports, a root …
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