Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 10 of 10 for “"Five-star hotels"”.
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Evaluating an extended relationship marketing model for Arab guests of five-star hotels
… from a survey of 271 loyal Arab guests at five-star hotels examined from their perspectives as end users using structural equation modelling (AMOS 6.0). The findings of this thesis largely support the hypothesised relationships proposed in the theoretical model. Specifically, the results …
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Examining the gap between employees’ expectations and their experience of HR practices in luxury five-star hotels in Thailand. A cross-sector comparison of local hotels, national and international chains hotels
… development and challenging job roles in luxury five-star hotels in Thailand. It employs a multi-method research design using a pragmatic lens, mixed methods and sequential explanatory design through a survey of 578 respondents, followed by 62 semi-structured interviews, the study shows that …
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Hand in hand:privatising five star hotels in Egypt through the stock market will enhance the latter's role as well as set an example of the benefits that could be gained from privatisation
… the possibility of privatising public owned five star hotels in Egypt through its stock market in order to give a boost to the Egyptian privatisation programme and to help activate its stock market. To explore these aspects, two main technical exercises were executed. First the writer …
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Implementation of a service quality strategy : application to the Algarve hotel industry.
… criteria and with sample data from the four and five star hotels of the Algarve. The data does not provide evidence against the models thus supporting their validity. This tentative validation of the models thus provides some relevant theoretical contributes to the service quality and strategy …
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The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector
… empowerment on service quality in Jordanian hotels by employing a sample of three-to-five star hotels within the capital of Jordan. Moreover, this study seeks to assess the importance of role clarity as a new factor, alongside other variables, in terms of influencing psychological empowerment …
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How do national employment policies influence Human Resource practices? A comparative study of the Integrated Resort and Hotel Industry in Macau and Singapore
… are international metropolises with numerous five-star hotels and resorts. The subsequent expansion in the hospitality industry in these countries has resulted in a tight labour market whereby the respective governments introduced national policies with varying impact on the labour market. …
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The relationship between quality management and competitive advantage : an empirical study of the Egyptian hotel industry
… study examines the impact of QM on CA in the hotels industry, in order to identify which QM practices generate CA. Based on an extensive review of the literature on QM and CA, valid and reliable definitions were formulated for both concepts, and then a conceptual framework was developed to …
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The Interaction between Personal and Company Environmental Values and Their Influence on Pro-Environmental Behaviours in Hospitality Sector Workplace: A Case Study of An International Hotel Company
… used in this case study research were forty-five semi-structured interviews with hotel managers and operational employees, a mix of non-participant and participant observations, documentation, and a short survey questionnaire, all conducted at two five-star hotels (one in the UK and one in …
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Total quality management implementation in culturally diverse contexts: an insights from the Nigerian five-star hotel industry.
… of Total Quality Management within Nigeria's five-star hotel sector, a context characterised by significant cultural diversity. It addresses a notable gap in the quality management literature by examining TQM in an under-researched sub-Saharan African hospitality context and exploring how …