Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 82 for “"Financial services industry"”.
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Technology innovation in financial services industry
… we have seen an enormous evolution in the financial services industry driven by technology innovations. Indeed, we cannot imagine the current financial system without electronic fund transfers, ATMs, and Internet banking among many other innovative implementations. In fact, the financial …
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Congress and the Financial Services Industry, 1989-2008
… explores the congressional politics of the financial services industry in the United States between 1989 and 2008. Three approaches are pursued. First, I provide a detailed account of the major legislation concerning the industry during this period, with particular reference to interest …
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Operations management in the financial services industry in South Africa
… itself to merge with another company to form a Financial Services Industry giant. At both the start and the end of the research, the company had a vision, which was significantly different from its past. Translating this vision into practical actions that drive the company into the future is …
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Strategic impact of communication networks on the financial services industry
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1988.
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The challenges of implementing CRM in the financial services industry
… of failure. After considerable efforts, many financial services companies are simply not getting back the return they expected when they initiated CRM projects. We believe that blaming technology, project managers or simply characterizing CRM as "treacherous illusions" is not the answer. We …
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Evolution of the financial services industry in Europe and US
… the long lasting phenomena of evolution of financial services industry both in US and Europe. The topic has never been more emphasized since the Great Depression. The dramatic fact of cost cutting and diminishing the headcount in financial services industry creates question if the geographic …
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Wealth Effects of the Gramm-Leach-Bliley Act on Financial Services Industry
… the most influential deregulation for the U.S. financial services industry in the past one-century. The purpose of this study is to determine and analyze the wealth effects of the GLBA on U.S. and foreign banks and insurance companies. This dissertation is composed of four separate essays. In …
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Control mechanisms for risk-taking: evidence from the UK financial services industry
… performance management systems (PMSs) in the financial services sector have been under investigated in the management accounting literature. This thesis explores attempts by UK and European regulators to impose controls on the PMSs of a number of regulated employees (material risk takers …
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An evaluation of the impact of GDPR on the local financial services industry
… General Data Protection Regulation (GDPR) on the Financial Services Industry in Malta. Institutions, being either directly or indirectly involved in the Financial Services Industry, collect and process information regarding their customers. The GDPR came into force on the 25th of May 2018 and …
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Marketing Strategies for Pricing Services: An Application in the Deregulated Financial Services Industry
… examined marketing strategies for pricing financial services in the post deregulation environment. It was posited that household's responsiveness to price was effected by (i) their prior deposit behavior, (ii) current price or interest rate, (iii) prices from competing financial …
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Examining factors affecting blockchain adoption for process improvement in the financial services industry
… challenges. Certain industries, including the financial services, banking, and supply chain, do not properly understand blockchain as a technology due to its immaturity. Furthermore, the purpose concerning the application of blockchain technology for business process improvement remains …
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Risk, responsibility, and power in the regulation of Ireland’s financial services industry, 2004-2017
As the Irish financial crisis of 2008 unfolded, public deliberation focused on the treatment of Ireland’s ‘bailed out’ financial institutions and the social and economic impact of austerity. Meanwhile, Ireland’s regulatory actors sought to update a regulatory framework to better ‘protect’ citizens …
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Technologies and policies for the integration of financial services industry across the European communities
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1991.
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A systems approach to the process dynamics of interpersonal selling in the financial services industry
The Financial Services Industry (FSI) in South Africa is currently under severe criticism for the quality of service it provides to its customer base. Customer dissatisfaction expressed through individuals, (See Appendix A) consumer bodies and members of parliament has resulted in the draft and …
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An exploratory study on the nature of cross selling in the Islamic financial services industry (IFSI)
… towards retaining customers in conventional financial industry. The objectives include increase in types of products purchased per customer, increase switching cost, improve market share, long term customer relationship, profitability for financial institutions, and saving cost for customers. …
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Trials and Tribunals: administrative justice after PAJA and New Clicks with particular reference to the financial services industry
… favoured feature of administrative justice. The financial services industry is used as an example of the need for legislative consistency in the creation of such tribunals as well as a consistent standard of review of the resultant determinations, without which the advantages of tribunals as a …
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Where Are the Women?: An Investigation into Why Women are Not Attaining Top Leadership Roles in the Financial Services Industry
… theories behind it. Through the lens of the financial services industry and using both the qualitative research technique of semi-structured interviews, and quantitative techniques to measure the findings from the qualitative research, this paper endeavors to show which factors impact female …
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The effect of company performance and executive remuneration on employee's perceptions of fairness in the South African financial services industry
… which was conducted within the South African financial services industry was to establish whether executive remuneration (consisting of basic salary and short-term incentive bonuses) and company performance (in terms of return on equity) affects employees' perceptions of fairness. In the South …
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The impact on organisational performance as a result of investment in self-service technology within the South African financial services industry
… in many industries and sectors globally. The financial services and banking sector embraced the SST transformation and invested heavily into this channel including the South African industry. This study aims to understand the causal relationship between the investment into the SST channel and …
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Financial Services: A Taxonomy of Consumer-focused Selling Activities and Sales Positions
<p>The financial services industry has come under close scrutiny in the past several years resulting in a much different and more highly regulated environment. These regulatory changes impact the way a salesperson interacts with customers in the banking industry. Currently, the financial services …
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