Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 3 of 3 for “"Employee Deviance"”.
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Trickle-In Effects: How Customer Deviance Behavior Influences Employee Deviance Behavior
… at a lower hierarchical level (e.g., a frontline employee), or from a frontline employee to an external member (e.g., a customer). Complementing the extant literature, this dissertation examines trickle-in effects, specifically, I examine whether customers' interpersonal and organizational …
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The Darker Side of Workplace Behavior: A Phenomenological Exploratory Study
… contributors (i.e., non-management level employees) and offered insight into the micro-level perspectives and lived experiences associated with the darker side of workplace behavior. Organizational leaders should not assume that a myopic view of one or all theories or strict hypotheses …
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Deviance in the Workplace as a Function of Organizational Climate and Personality
Interpersonal deviance poses a problem for organizations, as it inflates organizational costs and negatively impacts efficiency and employee well-being. In an attempt to understand this behavior, I explored the role of unfavorable discrimination climate as an antecedent of interpersonal deviance. …