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Showing 1 to 1 of 1 for “"Elite hotels"”.
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Total quality management implementation in culturally diverse contexts: an insights from the Nigerian five-star hotel industry.
This research investigates the implementation of Total Quality Management within Nigeria's five-star hotel sector, a context characterised by significant cultural diversity. It addresses a notable gap in the quality management literature by examining TQM in an under-researched sub-Saharan African …