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Showing 1 to 1 of 1 for “"Education, Higher--Aims and objectives--United States."”.
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A Study of Academic Service Quality and Instructional Quality in a Midwestern Higher Education Environment
… between perceptions of academic service quality and instructional quality in a higher education environment. Academic service was defined as service that is not directly related to the classroom activity. This included adaptations of Parasuraman et al. (1988) constructs of tangibles (i.e. …