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Showing 1 to 1 of 1 for “"Customer-centric engagement"”.

  1. The implementation of the compulsory induction programme on the socialisation of public servants

    … public service through training and development, customer-centric engagement from public servants remains a global challenge. Governments continue to receive backlash from the public for the appointment of underqualified, lazy, and unethical public servants. Since the study of induction training …

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