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Showing 1 to 1 of 1 for “"Customer Satisfaction and Relationship management"”.
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FATORES RELEVANTES NA FORMAÇÃO DA SATISFAÇÃO GLOBAL DO CIDADÃO NO RELACIONAMENTO COM OS SERVIÇOS PÚBLICOS MUNICIPAIS O CASO DA PREFEITURA DE JUIZ DE FORA
… the greatest difficulties of the public organs and also one of their main challenges. The present work has the objective of conducting a research of satisfaction into the community of the municipal district of Juiz de Fora, in order to identify the main factors and areas that, according to the …