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Showing 1 to 1 of 1 for “"Customer Satisfaction Index Questionnaire"”.
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Experiences of Physical Sciences teachers when introduced to an electronic expert system
… process were measured on three measures of satisfaction (course material, the EPSS training process and the trainer’s competencies) and three measures regarding the EPSS (using an EPSS, creating a flowchart and designing an EPSS). A customer satisfaction index questionnaire and retrospective …