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Showing 1 to 2 of 2 for “"Crisis management Case studies"”.

  1. Social media's impact on higher education crisis communication plans

    <p>Using case study methods, four crises that were reported in the past 36 months were examined to see if university officials modified established crisis communication plans to better respond to messages and rumors on social networking. Two of the crises dealt with safety issues and two were …

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  2. The impact of social media on crisis communication

    … was to examine the impact of social media on crisis communication. To evaluate this impact, a case study method was utilized examining the crisis communication response of the Deepwater Horizon Oil Spill on April 20, 2010. This study focused on the response of the responsible party, British …

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