Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 12 of 12 for “"Crisis Communications"”.
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State Of Mississippi Crisis Communications: Examining MSWIN Preparedness
… Katrina in 2005, in the event of a similar crisis. It explores the technical workings of the network and the makeup of the Mississippi Wireless Communication Commission (WCC) who oversees MSWIN. It also takes a look at similar networks in Louisiana and Arkansas to compare and contrast those …
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When the Crisis Communications Plan is the Crisis
<p>A manual on how to create a crisis communications plan.</p>
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The Impact of Schadenfreude as an Emotional Frame in Crisis Communications on Perception of Corporate Reputation
… focus on the role of stakeholder emotions in crisis communications. Using a 2x2 experimental design, this study explores the emotions of sadness and anger, as well as the concept of schadenfreude in relationship to stakeholders' perceptions of corporate reputation. In addition to using the …
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Returning to Haiti: humanitarian effort or corporate capitalism ? : a crisis communication response evaluation of Royal Caribbean International
… of this study was to examine Royal Caribbean's crisis communications response following the return of their cruise ships to Labadee, Haiti, soon after the Januaty 12, 20 I 0 earthquake. A case study method was used to evaluate both sides of the situation and Royal Caribbean's crisis …
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Culture and crisis communication : the use of intercultural communication in public relations crisis management planning
… issue of culture into the planning process for crisis management. The research used a case study method with unstructured interviews conducted via email, phone and in person, and focused on the U.S. and Japan. Four of the interview subjects were established public relations professionals with …
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A Discourse Analysis of Crisis Communication from the Canadian Federal Department: Environment and Climate Change Canada
… risk, authority, and institutional identity in crisis communications from 2011 to 2021. Using James Paul Gee's (2011) discourse tools, I analyze federal messaging to understand how ECCC frames environmental risk, asserts credibility, and guides public response. These aspects are studied through …
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Testing the role of corporate social responsibility and crisis response messaging in corporate reputational recovery
… building (Wood, 2015), to media relations and crisis communications. Crises draw intense attention from media and publics, and often require immediate crisis communication from public relations practitioners (Augustine Pang, Fritz Cropp, and Glen T. Cameron, 2006). Corporate crises happen every …
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When going to the doctor makes you sick : a case study of the crisis communication strategy of the Endoscopy Center of Southern Nevada
… the Endoscopy Center of Southern Nevada's crisis communication tactics employed in response to the Hepatitis C outbreak springing from the clinic in 2008. The research sought to evaluate the success of the clinic's crisis PR strategy, as it followed the advice of its lawyers and declined to …
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Mitigate Negative Effects in Spillover Crises
… perceptions of and emotions towards the brand in crisis may transfer to another brand, known as negative spillover effects. Negative spillover effects of one brand's crisis can often lead to undeserved losses in financial returns and reputation for the entire industry or rival brands within the …
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The Pandemic Olympics: A Thematic Analysis of COVID-19 and the Tokyo Olympic Games from a Canadian Perspective
… during the COVID-19 pandemic presented a major crisis for the Olympic movement, both in Canada and around the world. The Pandemic led to an unprecedented postponement of the games and to widespread concern that the Tokyo Olympics could become a mega-spreader event. The purpose of the present …
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BP's Use of Twitter as a Crisis Communication Tool During the Gulf Oil Spill Crisis Response Phase
… analysis examines BP's use of Twitter during the crisis response phase of the oil spill. BP tweeted on 1,161 occasions from the time of the explosion to the capping of the well. All tweets during this 13-week period were coded by two separate coders to ensure intercoder reliability. Tweets from …
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A flood of communications in a drought: a frame analysis of the City of Cape Town's communications during the 2017-2018 water crisis
… mitigation efforts, amongst which was a major communications campaign to inform the public and encourage conservation behaviour. Drawing on literature on water crisis management and framing theory, this thesis analyses how the water crisis was framed in communications made available online by …