Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 6 of 6 for “"Consumer satisfaction/dissatisfaction"”.
-
Impact of quick response technology based attributes on consumer satisfaction/dissatisfaction among female apparel consumers
… was to test a conceptual model which examines consumer satisfaction/dissatisfaction (CS/D) with apparel retail stores and to investigate the moderating effects of shopping orientations and store type on confirmation/disconfirmation (C/DC) about quick response technologies (QRT) based attributes …
-
Consumer Satisfaction/Dissatisfaction in Apparel Online Shopping at the Product-Receiving Stage: The Effects of Brand Image and Product Performance
… of apparel online shopping, many researchers in consumer behavior hope to extend the existing consumer behavior theories into the electronic commerce area to assist apparel marketers to develop effective marketing strategies to understand, attract, and maintain their consumers (Goldsmith & …
-
Consumer (Dis)satisfaction and Complaining Behaviour: The Role of The Market Environment
Past studies on Consumer Satisfaction, Dissatisfaction (CS/D) and Complaining Behaviour (CB) have investigated the influences of expectations, product and consumer characteristics, and product performance on CS/D and CB. No consensus has been attained and some of the findings remain controversial. …
-
A study of Japanese guests' satisfaction with hotel attributes and performance in Taiwan
… between hotel performance and guest's satisfaction using the evaluative congruity theory framework; The findings indicate that the guest's satisfaction of hotel services is a positive function of the functional evaluative congruity between a guest's expectation of hotel attributes and …
-
Consumer satisfaction and dissatisfaction in tourism as related to destination image perception
… between travel destination image and the tourist satisfaction/dissatisfaction. Using the evaluative congruity theory framework, this study focused on the role of destination images in tourism with regard to consumer satisfaction/ dissatisfaction (CS/D) from the stand point of: (1) the functional …
-
The relationship between consumer satisfaction and life satisfaction for the elderly
… between marketing influence and life satisfaction for elderly consumers. Marketing influence was conceptually explored within the context of a consumer satisfaction/dissatisfaction framework. As such, the construct labeled overall consumer satisfaction was developed and defined as an …