Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 16 of 16 for “"Consumer complaints."”.
-
Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study
Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980.
-
Measuring and modeling geosmin removal from Horsetooth Reservoir water by powdered activated carbon for selected contact times
… low concentrations (4 -10 ng/L), resulting in consumer complaints and dissatisfaction. Geosmin cannot be removed by conventional water treatment processes, so further treatment is required to achieve concentrations below detection limits. This study investigated the geosmin removal from the raw …
-
Regulating Payday Lending
… High-Cost Installment Loans issued by the Consumer Financial Protection Bureau (CFPB) aimed to curb debt traps and better protect consumers from predatory small-dollar lending practices. By mandating ability-to repay analyses, limiting rollovers, and enhancing disclosure requirements, the …
-
Complaints procedures in local government.
… in which local authorities in England handle complaints from consumers of their services, and, in particular, looks at the extent of and use of internal complaints procedures. It is argued that complaints procedures are important because they are a part of a citizen's democratic entitlement, …
-
Aspects of solute movement in the British uplands
… cost of meeting standards, to an increase in consumer complaints, and due to the possible deleterious health effects of consuming coloured potable water. The work was conducted over the last four years, largely in the Upper Burn and Nidd valleys, north Yorkshire, and at the University of …
-
Assessment of water supply in the informal settlement of Lagos Mainland local government area, Lagos, Nigeria
… infrastructure and the water quality from the consumer's perspective. The study examined the availability of water supply infrastructure, reliability, maintenance frequency, and providers' responsiveness to consumer complaints over the past decade. The study also investigated the water sources, …
-
Evaluation of Dechlorinating Agents and Disposable Containers for Odor Testing of Drinking Water
… have become more concerned with ensuring consumer satisfaction of their product. Although public water supplies are safeguarded by regulations, aesthetically unappealing taste-and-odor problems have led consumers to search for alternative water sources, such as bottled water or tap water …
-
Modeling Manganese Sorption and Surface Oxidation During Filtration
… removal of Mn during treatment to minimize consumer complaints. Mn may be removed during granular media filtration by the "natural greensand effect," in which soluble Mn adsorbs to manganese oxide-coated (MnOx(s)) media and is then oxidized by chlorine, forming more manganese oxide. This …
-
Fit and sizing evaluation of limited-use protective coveralls
… with the task being performed. Because of consumer complaints about the fit of protective clothing, a recommendation for revision of current sizing specifications has been made by the Industrial Safety Equipment Association (ISEA). The purpose of this research was to evaluate the fit of …
-
The assessment of water supply system efficiency and water quality in Standerton, Lekwa Municipality, Mpumalanga, South Africa
… also affected water aesthetics, leading to consumer complaints and diminished trust in the municipal water supply. Operational challenges identified include aging infrastructure, poor maintenance practices, inaccuracies in chemical dosing and delayed responses to equipment failures such as …
-
Consumers and Their Drinking Water: Communicating Water Quality and Assessing the Reaction of Zerovalent Nanoiron (nZVI) with Saliva
… for taste, odor, and visual assessment allow consumers to be selective when it comes to choosing their drinking water. In addition to wanting aesthetically pleasing water to drink, consumers want to know if their water is safe and may have misconceptions on what possible health risk …
-
Consumers' Personal Data Protection in Saudi Arabia A Comparative Analytical Study
Consumer protection, in general, depends on the nature of transactions in which consumers engage. These transactions have changed radically due to the change in trade methods. In addition, many communities have shifted from being industrial societies to information societies. These shifts have made …
-
Development of Soluble Manganese Sorptive Contactors for Enhancing Potable Water Treatment Practices
… discoloration events and resulting in numerous consumer complaints. Manganese-laden water can severely stain fixtures and laundry as well as increase turbidity and foul tastes. A major discoloration event can cause a decrease in consumer confidence in the quality of water provided to their taps. …
-
Effects of Receiver Locus of Control and Interaction Involvement on the Interpretation of Service Complaints
… might differ in their interpretations of service complaints. Locus of control was measured using Rotter's (1966) LOC scale, while Interaction Involvement was measured with Cegala's (1984) Interaction Involvement measure, including a separate assessment of the effects for each sub-scale. …