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Showing 1 to 20 of 99 for “"Consumer Satisfaction"”.

  1. Consumer Satisfaction with Services in a Mental Health Center

    Hare, Sandra M.

    … comparative components to examine the levels of consumer satisfaction at a mental health center, and there was also the intent to determine if satisfaction or dissatisfaction in one area of service affected the general satisfaction level. In addition, other variables and demographic data included …

    loma-linda Repository record

  2. Consumer satisfaction and dis-satisfaction with long-haul inclusive tours

    Bowen, DavidOxford Brookes University1998

    This research is a qualitative study of consumer behaviour in tourism and specifically consumer satisfaction and dis-satisfaction (CS/D) with long-haul inclusive tours. An emphasisis placed on the supposed antecedents of CS/D - expectation, performance, disconfirmation, attribution, emotion, equity …

    oxford-brookes Repository record

  3. The relationship between consumer satisfaction and life satisfaction for the elderly

    Meadow, H. LeeVirginia Polytechnic Institute and State University1983

    … between marketing influence and life satisfaction for elderly consumers. Marketing influence was conceptually explored within the context of a consumer satisfaction/dissatisfaction framework. As such, the construct labeled overall consumer satisfaction was developed and defined as an …

    vt Repository record

  4. Consumer satisfaction, preferences and care procedures for selected women's sleepwear fabrics

    Davis, JaneVirginia Polytechnic Institute and State University1978

    The purposes of this study were to investigate consumer satisfaction, preferences, and care procedures of selected nightgown fabrics. Additionally, demographic information was obtained to characterize the sample. The data were provided by 54 females in Delaware, Massachusetts, Pennsylvania, New …

    vt Repository record

  5. Counterfactual Thinking: An Underlying Mechanism of Post-Consumption Evaluation and Consumer Satisfaction

    Kim, JunyongUniversity of Illinois at Urbana-Champaign2015

    While marketers strive to satisfy consumers with their products or services, factors outside their control such as malignant consumption environment or misuses by consumers thwart them occasionally. How can marketers minimize consumer dissatisfaction in such cases? Understanding consumers' …

    uiuc Repository record

  6. Consumer satisfaction and dissatisfaction in tourism as related to destination image perception

    Chon, Kye-SungVirginia Tech1990

    … between travel destination image and the tourist satisfaction/dissatisfaction. Using the evaluative congruity theory framework, this study focused on the role of destination images in tourism with regard to consumer satisfaction/ dissatisfaction (CS/D) from the stand point of: (1) the functional …

    vt Repository record

  7. Consumer satisfaction and dissatisfaction of upscale restaurant dining: a two dimensional approach

    Sun, Lou-HonVirginia Tech1994

    … developed countries. A review of the studies on consumer satisfaction and dissatisfaction (CS/D) in restaurant dining indicates that the majority of restaurant management literature deals with the product/service dimension of restaurant dining and that the leisure dimension of restaurant dining …

    vt Repository record

  8. Consumer satisfaction with food marketing services: the effects of in-store information and education programs

    Carsky, Mary L.Virginia Polytechnic Institute and State University1985

    … the relationship between the provision of consumer information programs and satisfaction with food marketing services and to assess the benefits of a program as they affect both consumer satisfaction and retail food store profits. A conceptual model which proposed a positive relationship …

    vt Repository record

  9. Impact of quick response technology based attributes on consumer satisfaction/dissatisfaction among female apparel consumers

    Ko, EunjuVirginia Tech1995

    … was to test a conceptual model which examines consumer satisfaction/dissatisfaction (CS/D) with apparel retail stores and to investigate the moderating effects of shopping orientations and store type on confirmation/disconfirmation (C/DC) about quick response technologies (QRT) based attributes …

    vt Repository record

  10. CONSUMER SATISFACTION WITH A NEW, HIGH CONTACT SERVICE: AN ASSESSMENT OF COMPETING MODELS IN A NEW CONTEXT.

    GARLAND, BARBARA CAROLYN.The University of Arizona.1983

    This study tests two competing theories of consumer satisfaction within the context of a high contact service, the disconfirmation of expectations theory and the value-percent disparity theory. In addition, it examined the strength of these theories when a new construct dealing with role …

    arizona-thes Repository record

  11. Influence of Consumer Age and Clothing Type of the Salesperson on Consumer Satisfaction with the Salesperson's Performance

    Cho, SiwonVirginia Tech2001

    … salesperson is a strong factor of influence in consumer ´s decision process because a store image and ability to build loyalty can heavily depend on the ability and characteristics of the salesperson (Engel, Blackwell, & Miniard, 1995). A consumer may fully anticipate buying, but this intention …

    vt Repository record

  12. Consumer Satisfaction/Dissatisfaction in Apparel Online Shopping at the Product-Receiving Stage: The Effects of Brand Image and Product Performance

    Lin, Hsiao-LingVirginia Tech2008

    … of apparel online shopping, many researchers in consumer behavior hope to extend the existing consumer behavior theories into the electronic commerce area to assist apparel marketers to develop effective marketing strategies to understand, attract, and maintain their consumers (Goldsmith & …

    vt Repository record

  13. An investigation of consumption patterns and consumer satisfaction with the provision of pharmaceutical products in the Egyptian market : an empirical study.

    El-Meniawy, Aisha MoustafaUniversity of Sheffield1991

    This study is an empirical investigation of consumer satisfaction with the provision of medicine in Egypt. One way to look at consumer protection in the medicine market is to explore consumer satisfaction with the provision of medicine. A further way is to investigate the various consumption …

    whiterose Repository record

  14. A conceptual and empirical investigation of the determinants of consumer satisfaction within the context of special events : attribute- and value-based perspectives

    Hede, Anne-MarieVictoria University of Technology2004

    It is widely achnowledged that special events serve a number of functions in contemporary societies. These include developing the social cohesion within, and between communities; improving public infrastructure; bringing 'new' money into hose economies; and showcasing host destinations... This …

    vu-aus Repository record

  15. Dealings on the Dark Web: An Examination of the Trust, Consumer Satisfaction, and the Efficacy of Interventions Against a Dark Web Cryptomarket

    Harinam, VincentUniversity of Cambridge2021

    … and operation of cryptomarkets but the nature of consumer satisfaction and trust on these platforms. More specifically, I endeavour to push the cryptomarket literature beyond its current theoretical and methodological limits by documenting the network structure of a cryptomarket, the factors which …

    cambridge Repository record

  16. CONSUMER SATISFACTION, LANGUAGE USE, AND MARKETING TO WOMEN IN THE NEW YORK STATE BEER INDUSTRY AND ANTHOCYANIN PROFILES OF COMMERCIALLY IMPORTANT HYBRID GRAPE CULTIVARS

    Wagner, Sara MarieCornell University2018

    … becoming an increasingly crowded field for consumers to navigate and for producers to stand out. Several arms of research were conducted to help breweries understand their consumers better. Surveys of patrons of New York State breweries were used to investigate the connections between …

    cornell Repository record

  17. Consumer satisfaction and maternity care: a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Psychology at Massey University

    Christensen, Tony Peter1993

    massey

  18. Satisfaction and service quality in the quantity surveying profession

    Procter, Carol JaneDepartment of Construction Economics and Management1997

    This thesis investigates client satisfaction and service quality in the quantity surveyingprofession. Whilst many reasons abound for dissatisfaction with the construction industry,this thesis focuses on client satisfaction with the provision of quantity surveyors' services. To this end, a greater …

    cape-town Repository record

  19. A fogyasztói elégedettség, a fogyasztói bizalom és a fogyasztói lojalitás összefüggéseinek vizsgálata a magyar mobil telekommunikációs szolgáltatások piacán = Connexions of Consumer Satisfaction, Consumer Trust and Consumer Loyalty in the Hungarian Mobile Telecommunication Services Market

    Simay, AttilaBudapesti Corvinus Egyetem2014

    Dolgozatom témájául a fogyasztói lojalitást választottam, illetve az ezt meghatározó tényezők vizsgálatát, kiemelten kezelve a fogyasztói elégedettség és fogyasztói bizalom témaköreit, illetve ezek összefüggéseit a fogyasztói lojalitással. Ezek vizsgálatát a magyar mobil telekommunikációs piacon …

    corvinus Repository record

  20. The effects of trained and untrained proctors on student performance and satisfaction in a PSI course

    White-Blackburn, Georganne1977

    … may affect student academic performance and consumer satisfaction. Two experiments were conducted to evaluate the effects of the personal-social aspect of proctoring. A counter-balanced reversal plus control group design was utilized to investigate the effects of: (a) trained and untrained …

    u-pacific Repository record

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