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Showing 1 to 3 of 3 for “"Computer telephony integration"”.

  1. Versit Tmap : bridging two call-models in computer telephony integration

    Torluemke, Greg A. (Greg Allen)Massachusetts Institute of Technology1997

    … Technology, Dept. of Electrical Engineering and Computer Science, 1997.

    mit Repository record

  2. Entwurf eines Frameworks für CTI-Lösungen im Call Center

    Bauer, NikolaiTechnische Universität Dresden

    … Call Centern spielt die unter dem Begriff CTI (Computer Telephony Integration) zusammengefasste Integration von IT-Systemen und Telefonanlagen eine wichtige Rolle. Wenn auch diese Integration auf technischer Ebene in der Regel zufriedenstellend gelöst wird, zeigt ein Blick auf die …

    qucosa-diss

  3. Computer Telephony Programming in Java

    Liu, Changyan1970

    <p>For decades, telephony systems have relied on hardware and thus have only benefitted particular vendors or public utilities. This has resulted in high costs for telephony service. In recent years software has started to take the place of some hardware in the telephony industry. The software is …

    gsu Repository record