Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 580 for “"Complaints"”.
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Complaints procedures in local government.
… in which local authorities in England handle complaints from consumers of their services, and, in particular, looks at the extent of and use of internal complaints procedures. It is argued that complaints procedures are important because they are a part of a citizen's democratic entitlement, …
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The complaints and disciplinary process in New Zealand and the effect of complaints on doctors
New Zealand society assumes that the medical complaints process enhances the delivery of medical care, although the literature suggests that complaints may impact negatively on doctors, and their ability to practice. This thesis examines the impact of the complaints process on doctors in New …
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Complaints against police : legislation and issues in Australia
Legislation governing the handling of complaints against police is a relatively new phenomenon in common law countries.
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Classification of customer complaints using machine learning algorithms
Poor handling of customer complaints leads to bad customer experience and impact brand reputation. With an ever-increasing volume of complaints facing customer services team(s), handling customer complaints by service desk agents becomes tedious, especially when pressed with time. For these …
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The uses of complaints in a transit authority
Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1984.
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Young people at residential school: rights, communications and 'complaints'
… the complex matrix of children’s human rights, complaints processes and advocacy, exploring children and young people’s understandings about those key themes and the institutional relations affecting their daily lives. Situated within a theoretical and contextual framework informed by …
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Relationship between Subjective Memory Complaints and Cognition in The Elderly
… the relationship between subjective memory complaints and cognition in the elderly. METHODS: Data obtained from 1,496 subjects (510 men and 986 women) aged above 60 years was analyzed from the Gwangju Dementia and Mild Cognitive Impairment Study (GDEMCIS). All subjects completed the study …
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Justly so? Employee justice perceptions of legitimate and opportunistic complaints
Unjust customer complaints are increasing, liberal redress policies are becoming more commonplace, and front line employees are expected to smile and just deal with fictitious complaints with redress and a sincere smile. Is this justly so? This research helps to fill the current gaps in complaint, …
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Subjective cognitive complaints in HIV infection: Utility in predicting neuropsychological deficits.
… of the relationship between subjective cognitive complaints and actual neuropsychological skills in HIV-infected individuals. The sample consisted of 156 HIV-positive adults (148 men; 8 women), of whom 18 were asymptomatic (CDC-A), 61 were mildly symptomatic (CDC-B), and 76 had AIDS-defining …
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Effects of Training on Chronic Health Complaints of Middle-Aged Men
Made available in DSpace on 2014-12-10T18:07:09Z (GMT). No. of bitstreams: 1 7013352.pdf: 4436977 bytes, checksum: df226c1e32705f052da87244429fe5cd (MD5) Previous issue date: 1969
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The Results of State Level Investigations of IDEA Complaints in Virginia
… that states guarantee parents the right to bring complaints to the State Education Agency regarding any of these matters (34 C.F.R. 300.507). The federal government and state legislatures have toiled to develop strategies to work through these challenges by utilizing alternative dispute resolution …
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A Comparison of Parents Who Initiated Due Process Hearings and Complaints in Maine
… between parents who had initiated hearings and complaints and their perceptions of the processes. A document review, structured telephone interview and focus group meetings were used to gather data. The subjects were twenty-nine parents who had initiated complaints and thirty-one parents who had …
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The Impact of Civilian Oversight on the Number of Complaints Made Against the Police
… of a civilian oversight process on the number of complaints made against the police officers of a community. The research describes the number of complaints filed against police officers in two police agencies, one with civilian oversight of the police department and one agency without civilian …
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An individual's correspondence preference as related to work-related complaints, neuroticism, and job satisfaction
… endorsement of external work-related complaints. Individual were asked to complete six paper and pencil measures at one time.
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Psychosocial variables in the prediction of somatic complaints with applications to stress-related disorders
In Study 1, 280 undergraduate students (177 female, 103 male) were administered a battery of questionnaires assessing functional somatic symptoms, psychosocial variables, and behavioral responses to health-related situations. Significant predictors of functional somatic symptoms differed for …
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Orderly Disorder: Rhetoric and Imitation in Spenser's Three Beast Poems from the Complaints Volume
Spenser's Complaints volume is a Menippean satire, a form characterized by mixture. Within this mixture of forms and voices, the three beast poems, Virgils Gnat, Prosopopoia or Mother Hubberds Tale, and Muiopotmos are unified by shared traditions in Classical Aesopic beast fable and medieval beast …
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