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Showing 1 to 1 of 1 for “"Clients flows"”.
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Analysis of congested clients' flows in banking systems: A case study of Standard Bank Namibia
… possible cost. In addition, the ease with which clients can switch to a different bank and the impact of "word of mouth" should be realized by the bank. Increasing the number of servers, managing the arrival rate, and optimizing the service rate will reduce the time of customer queuing and …