Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 17 of 17 for “"Client Experience"”.
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Therapist and Client Experience of Collaborative Assessment: A Qualitative Study
… benefits of increasing the involvement of client participation in the assessment process. Little attention has been paid to the experiential aspects of this style of assessment from both therapist and client perspectives during the assessment and discussion sessions. Gaining insight into …
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Experiencing Coaching for the First Time: First Coaching Sessions from the Executive Client’s Perspective
… return on investment are well studied, but the client experience of coaching is underexplored. This study aims to describe how clients perceive their first coaching experience and create a conceptual model of this experience to guide coaching practice. Methodology: 15 executives who had …
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An empirical investigation of client perceived value for professional B2B services in an international context
… today s highly competitive business environment, client perceived value has become increasingly important to practitioners and business researchers as it is believed to be central to client decision-making, satisfaction and client retention. However, there are few insights as to what constitutes …
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Counseling interventions with buprenorphine for treatment of opioid use disorders
… conjunction with the medication. Investigating clients' experiences in treatment can provide helpful and necessary information for improving treatment efforts. The following qualitative study used a phenomenological approach to explore the client experience of group therapy with buprenorphine …
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The Effects of Jargon on Parent Acceptability and Implementation of Behavioral Interventions
… based on extraneous factors specific to the client experience.
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Analysis of congested clients' flows in banking systems: A case study of Standard Bank Namibia
… and grow their position by offering the best client experience or expectation at the lowest possible cost. In addition, the ease with which clients can switch to a different bank and the impact of "word of mouth" should be realized by the bank. Increasing the number of servers, managing the …
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Effects of Professional Socialization Factors on Career Counseling Self-Efficacy and Interest
… faculty, supervisor, and peer attitude; training/client experience; level of importance of career counseling; perceived difficulty level of career counseling) on counselor trainees’ levels of self-efficacy and interest in career counseling.</p><p>Participants completed the Career Counseling …
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Lived Experiences of Post-Master's Counselors Using qEEG Data When Treating Clients
… was to foster an understanding of the lived experiences of post-master's counselors using qEEG data when treating clients. This study focused on the lived experiences of post-master's counselors and their use of qEEG data for client treatment, collecting data from a sample of 5 post-master's …
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RECLAIMING HEALING SPACES: A PHENOMENOLOGICAL STUDY ON THE TRANSFORMATIVE POWER OF OUTDOOR THERAPY FROM THE LIVED EXPERIENCES OF BLACK CLINICIANS WORKING WITH BLACK CLIENTS
… phenomenological study involved assessing the experiences of Black therapists who engaged Black clients in outdoor therapeutic contexts. The study was founded on the existing literature that shows the quality of the therapeutic relationship is pivotal for client retention and the Western …
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Psychotherapist Understanding of Genital Self-Mutilation Amongst Male to Female Transsexuals
… qualitative study explored the experience of four psychotherapists who had encountered the behavior in their work with transsexual clients in order to gain a more accurate picture of how psychotherapists understand the phenomenon. Participating psychotherapists engaged in …
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Barriers to reintegration experienced by stroke clients post discharge from a rehabilitation center in Malawi
… and participation restriction among stroke clients. However rehabilitation of stroke disability has been found as lacking emphasis on reintegration issues, resulting into stroke clients facing different barriers to reintegration in the community after discharge. There is limited information …
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From Compliance to Alliance: Strengthening the Working Alliance in Mandated Treatment
… the working alliance between counselors and clients who have been mandated to receive SUD treatment. Adult drug treatment court programs have been shown to have discrepant success outcomes (8% to 80%) in terms of reducing criminal recidivism; moreover, the existing literature examining the …
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Black American Client Perceptions of the Treatment Process in a University Marriage and Family Therapy Clinic
… are seeking therapy. I interviewed 8 Black clients about their experience of MFT. I used the Multidimensional Inventory of Black Identity (MIBI; Sellers, Rowley, Chavous, Shelton, & Smith, 1997) to assess their racial identity. Most participants thought it was strange for Blacks to seek …
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Assessing Value in Upstream Health Interventions: A Case Study of the Dr. Paul Schwann Centre Cardiac Rehabilitation Program
… policy-relevant dimensions – effectiveness, client experience, and cost-effectiveness – three methodologies were used: (1) a quantitative analysis of available client health data to assess changes in health status throughout the program’s duration; (2) qualitative interviews with clients and …
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An empirical exploration into changes coaches perceive associated with experience of Flow in coaching conversations
… well researched. Flow as a subjective, optimal experience has been found to play a facilitating role in individual personal growth and development across many different contemporary work contexts and is receiving increased work-based research focus. Until recently, research efforts outside of …
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Investigating the Effect of Construction Companies’ Marketing Mix on the Experience of Customers in the Gulf Region
Customer experience is paramount for companies given their dynamic environment, which focus on the role of processes initiated by firms to help consumers realise and consolidate their expectations for the entire duration of engagement. Hence, it facilitates the company's growth and leads to a …
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The cultural compass: A two-part study exploring cultural competence in training and practice
… have been disparities in mental health services experienced by ethnic minorities (Bansal et al., 2022). While counselling psychology is a forerunner for social justice and human rights (Tribe & Chrurua, 2023); the promotion of fairness, justice, and human rights requires an examination of these …