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Showing 1 to 3 of 3 for “"Car Rental Company"”.
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Customer satisfaction with complaint handling by a car rental company
No abstract available
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The synergy between human resources and operations commitment at a selected car rental company
Submitted in fulfillment of the requirements for the Masters in Management Sciences: Business Administration, Durban University of Technology, Durban, South Africa, 2021.
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Ethical decision making by managers: a policy capturing approach
… Subjects were 25 managers from a national car rental company as well as 21 undergraduate students. In a policy-capturing analysis of the ethical reasoning process., we found neither managers nor students used consistent policies in their decision making. Regression analyses revealed that …