Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 5750 for “"CALL"”.
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Immersion Within Call
… in Computer Assisted Language Learning (CALL). CALL has increasingly become important in the field of SLA (Second Language Acquisition) and continues to grow in usage each year. As a graduate instructor of a basic level French course, my research focused on the immersion factor of CALL …
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Nurse Call Integration
… or addresses patients and their concerns. Nurse Call System Integration allows nurses this immediate access using the Vocera® badge, Emergin® software and the Responder IV® Nurse Call System. The data used from the Responder IV® Nurse Call System was for the Progressive Care Units at The Indiana …
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Call Combinatoriality in Birds
… of acoustic elements, both within and across calls. A fundamental challenge for understanding this variation lies in the subjective nature of call repertoire classification, where inconsistent methodological frameworks risk confounding comparative analyses of vocal complexity. Whether element …
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"Call Before You Fall"
… tool kit and communication campaign – “Call Before You Fall” were developed and implemented to reduce fall rates by 50% every month. Results from staff education are expected to improve based on pre and post data comparison of education provided during shift huddles. Data results post …
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Don't Call It Grieving
“Don’t Call It Grieving” is in constant conversation with the modes of formality and performance of losing. Each formal decision and subsequent departure tells its own story of loss and obsesses over the question: Is all loss equal, and what do we owe to those we choose to leave behind? The …
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REDEFINING THE SALES CALL
… sales process is being affected, the most drastically altered step is likely the sales call. The purpose of this research is to examine the impact the type of sales call used by sellers has on both the buyer’s evaluation of the salesperson and the seller’s attribution of sale call success or …
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The Call to Teach
<p>This is an ethnography written by Malinda Castruita, an Education Specialist in Southern California. The ethnography was written between May 2018 and April 2019. Castruita is a Claremont Graduate University Teacher Education Candidate who sheds light on her personal experience in the past and …
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Eficiencias en un call center
… dos modelos de simulación de operaciones de un call center, por un lado un diagrama del nivel de servicio donde los datos de entrada serán la tasa de arribo de llamados y la tasa de servicio. Como dato de salida tendré variables que van a depender de la cantidad de servidores que elija tener …
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Performance modelling of call centers
… of this paper is to examine the performance of call centers that face many challenges and difficulties, most prominently unpredictable and/or time-varying primitives, as well as complex operational control and routing control behavior. The objectives are to identify facts put current …
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Queueing models for call centres
… can be used to model characteristics of basic call centres, i.e. multi-server systems with time-dependent arrival rates, general service time distribution and state-dependent abandonments on arrival (balking). The discrete-time modelling approach which has previously been used for modelling the …
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Towners Call Us a Circus
… chemical, and societal pressures. <em>Towners call us a circus</em> examines what happens to identity when exposed to ontological plurality, decay, and paradox. Set during the eve of World War I, the narrative follows a circus troupe finds itself in an ontological purgatory of being …
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What do you call this?
Many of the poems in this collection deal with issues of immigration, exile and cultural loss. The emphasis, however, is not placed on ethnicity in any strict sense, but rather on taking the, by now, familiar premise of the immigrant subject and giving it back to the reader, as the Irish poet …
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The Cross-Architecture Procedure Call
… introduces the Cross-Architecture Procedure Call. Cross-Architecture Procedure Calls (or CAPC s) combine virtual memory, high speed networking, and compatible data representations to accelerate an application's computations without modifying its code. CAPCs allow workstation applications to …
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Don't call it a seagull!
Many people assume there's only one kind of "seagull." On the contrary, the world is home to dozens of gull species spanning an array of shapes, sizes, plumage patterns, behaviors, and lifestyles (and some of those gulls aren't affiliated with the sea at all). The pattern of similarities and …
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Scheduling inbound calls in call centers
<p>Scheduling inbound calls, namely assigning calls to Customer Service Representatives (CSRs) and sequencing the calls waiting for each CSR, is a key task in call center operations. In most call center this is achieved using simple priority rules, but in this dissertation we show that performance …
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Rebalancing strategies for synthetic call options
… synthetic option strategy replicates listed call options and theoretical Black-Scholes (BS) call premiums. Three rebalancing methods are implemented to trigger changes in the stock/debt mix: time--the portfolio is changed at fixed intervals, delta--after the delta value changes by certain …
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Breastfeeding experiences of call centre agents
… of the breastfeeding experiences of call centre agents when returning from maternity leave. This study employed a qualitative research method where seven semi-structured interviews were conducted with women who had a baby in the past two years and working in a call centre environment. …
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A Wireless Call Button Network Design
Traditional call button networks that control elevator systems utilize a wired connection for communication. The communication cables are run through the elevator shaft from one call button to another and finally to the controller on the roof. Installing this wired link is highly time consuming. In …
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Queueing Models for Large Scale Call Centers
… abandonment is also a common feature of many call centers. Some researchers have even gone so far as to suggest that the level of customer abandonment is the single most important metric with regards to a call center's performance. In the second half of this thesis, we improve upon a result of …
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