Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 13 of 13 for “"Business process Improvement"”.
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SNACH a new framework to support business process improvement.
Business processes are central to any organisation. They coordinate activities, roles, resources, systems and constraints within and across organisational boundaries to achieve predefined business goals. The demand for dynamic business environments, customer satisfaction, global competition, system …
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Business process improvement using axiomatic design and object-process methodology
… AD-OPM BPI, which is a new method of conducting business process improvement using both Axiomatic Design and Object-Process Methodology. The premise underlying the method is that modern process improvement techniques boast large efficiency gains, but fail to address the broader process system. …
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Examining patients’ satisfaction in Jordanian emergency departments through business process improvement implementation
… has attempted to investigate the link of business process improvement in Jordanian hospitals to the enhancement of patients’ satisfaction. This research bridges the gap in the literature by first testing and validating SERVQUAL, a customer satisfaction tool, in Jordanian hospital …
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A Framework for knowledge-based diagnosis and improvement planning of business processes.
… of a framework for knowledge based diagnosis and improvement planning of business processes. The outcome is a soundly based framework that can provide additional leverage within organisations. The study starts from identification of a research gap concerning the methods and concepts available for …
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A framework for embedding simulation.
… in implementing simulation and other business process improvement techniques, various case studies were discussed. A questionnaire was also formulated to invite some of the well-known organisations that use simulation technology to evaluate the current methods and strategies in …
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The Impact of Outsourcing Human Resources Function on Organization Performance.
… lack of co-operation between TCC and Erolink in business process improvement and innovation. The study concluded that HR outsourcing has positive implication on organization performance since the program was associated with growth of the company.
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Lean concepts in customer care : adding value and reducing waste with proactive order status messaging
… are above and beyond other continuous improvement initiatives such as Business Process Improvement (BPI) which traditionally has focused on cost avoidance. To date the lean concepts have not progressed far beyond traditional operational boundaries or the proverbial four walls of …
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Developing business process analyst competencies through higher education institution interventions - a Kenyan study
… the need for organizations to have well-defined business processes largely through the development of business process management (BPM) initiatives. There is also an increasing move towards the automation of these business processes mainly through the implementation of enterprise resource …
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A Systems Approach to Reengineering Business Processes Towards Concurrent Engineering Principles
… a description of a soft system methodology for business process improvement. The research is based on earlier work by Cole [ 1997|. It extends and adds rigour to that w'ork and presents original knowledge which is shown to be particularly useful in creating hierarchies of process knowledge. A …
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A Framework for Monitoring and Adapting Business Processes Using Aspect-Oriented URN
Context: Organizations strive to improve their business processes, and adaptive business processes have recently attracted much attention in that context. However, much research in that area has a narrow focus and does not consider a comprehensive view of the organization and its goals. In …
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Examining factors affecting blockchain adoption for process improvement in the financial services industry
… present many issues of inefficiencies, fraud and processes which may be non-technological but still pose serious adoption challenges. Certain industries, including the financial services, banking, and supply chain, do not properly understand blockchain as a technology due to its immaturity. …
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Koncept procesu objednávek zákaznických nástrojů
Diplomová práce se zaměřuje na popis a analýzu procesu objednávek zákaznických nástrojů v podniku Mubea. Teoretická část je zaměřena na procesy, jejich zlepšování, popis a analýzu. V rámci praktické části jsou specifikovány kroky, ze kterých se proces skládá a jeho nedostatky. Výstupem je návrh …
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Model za selekciju poslovnih procesa i metodologija njihovog poboljšanja
Predmet istraživanja je razvoj i provera modela koji ce omoguciti formalizaciju integrisanog postupka selekcije poslovnih procesa koji su prioritetni za poboljšanje i izbora metodologija koje ce ih efikasno poboljšati. Cilj istraživanja je utvrivanje veze izmeu nacina selekcije poslovnih procesa i …