Global ETD Search
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Showing 1 to 3 of 3 for “"Business Process Improvements"”.
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Examining patients’ satisfaction in Jordanian emergency departments through business process improvement implementation
… has attempted to investigate the link of business process improvement in Jordanian hospitals to the enhancement of patients’ satisfaction. This research bridges the gap in the literature by first testing and validating SERVQUAL, a customer satisfaction tool, in Jordanian hospital …
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Development of a four stage continuous improvement framework to support business performance in manufacturing SMEs
… techniques for the purpose of improving business performance is comparatively low as a result of barriers preventing their adoption by manufacturing SMEs. The aim and focus of this research is to develop a user-friendly framework which would guide both industry practitioners and other …