Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 14 of 14 for “"Batho Pele principles"”.
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The efficacy of Batho Pele principles in delivering basic services: The case of Thulamela Local Municipality
This study sought to identify the efficacy of Batho Pele principles in delivering basic services the case study being Thulamela Local Municipality. The Batho Pele principles provide a framework on how government services should be provided to improve the efficiency and effectiveness of the …
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Implementation of Batho Pele principles in Local Government: the case of Mopani District Municipality, Limpopo Province South Africa
This research investigates the implementation of Batho Pele principles in local government, the case of Mopani District Municipality in Limpopo Province, South Africa. The Batho Pele principles provide a framework about how government establishments are supposed to implement an efficient and …
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Investigation on the implementation of Batho Pele principles on service delivery: A case study at Thulamela Local Municipality
… however focused on the investigation of the Batho Pele principles in the Thulamela Local Municipality, the municipal environment which is closest to the people for service delivery as cherished in the Constitution of the Republic of South Africa, 1996. The Batho Pele Principles is a …
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An assessment of the implementation of Batho Pele principles by health care providers at selected mental health hospitals in the Limpopo Province
The Batho Pele Principles is incorporated in the National Government’s White Paper on the Transformation of the Public Service. It is applicable to the public sector, both National and Provincial Government which are regulated by Public Service Act, 1994, to guide public servants on how to practice …
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A communication perspective on the challenges faced by key government sectors in the application and adoption of Batho Pele principles: A case study of Addington and R.K.Khan hospitals”
… in October 1997, the government introduced eight Batho Pele principles to serve as acceptable policy and legislative framework regarding service delivery in the public service. However the media has constantly criticised the public health system for their pathetic service delivery. Hospitals and …
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Assessing the role of traditional leaders and ward councilors in promoting community development in Umlalazi municipality
… Planning programmes they should consider Batho Pele principles.
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The role of public participation in the improvement of basic service delivery in the Vhembe District Municipality, Limpopo Province
… to the community; and • The implementation of Batho-Pele principles can be used as a strategy to address challenges facing basic service delivery. The recommendations of the study are the following: • Based on the findings, it is recommended that municipalities should encourage members of the …
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The role of code of conduct in enhancing service delivery in local government with specific reference to Mopani District Municipality
… deficient management and organisation. The Batho-Pele White Paper (1997) principles identify several Batho-Pele principles. Batho-Pele principles include redress and value for money. The study describes various legislative and policy frameworks governing local public administration. The …
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A case study on the experiences of persons with disabilities of the disability grant processes occurring at SASSA Springbok in the Northern Cape
… process, the implementation of consistent Batho Pele principles by all stakeholders, suitably accommodating the disability grant application process for all types of disabilities, as well as maintaining the logistical structures put in place (albeit unintentionally) from the year 2020.
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Challenges facing Thulamela Local Municipality in the provision of houses at Lambani community
… that there should be implementation of Batho Pele principles in the municipality. The research further recommends that there should be communication and community awareness regarding the provision of houses.
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Examining the influence of civil servant’s embeddedness in the provision of basic services in Msukaligwa Local Municipality
… Constitution of 1996 and according to the Batho Pele principles which advocates that people come first when civil servants provide services. The study further examined the relationship of stakeholders involved in the delivery of services. The stakeholders included civil servants, …
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An analysis of South Africa's health policy performance to the COVID-19 pandemic during the period March 2020 and June 2022
… trust and a service-centric public service, Batho Pele principles must be restored in the public service domain, they will assist in addressing behaviour, driving a service-first value system.
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Organisational climate, organisational practices and service delivery in a local government
… perform at their optimal, and adhere to all the principles of the Batho Pele when delivering service to the public. All the principles of this policy are intertwined and collectively guide all three spheres of government efforts in transforming and accelerating service delivery. Managers at all …
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Investigating staff morale and Batho Pele compliance of public oral healthcare professionals
… service delivery to all South Africans. Batho Pele principles were introduced to provide a framework against which service delivery in the public sector and in particular the public healthcare sector can be measured. Batho Pele means putting people first. However, irrespective of the …