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Showing 1 to 1 of 1 for “"Baldrige winners and finalists"”.
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A study of the critical success factors for sustainable TQM. A proposed assessment model for maturity and excellence.
… for TQM implementation throughout the years, and longitudinal analysis of secondary quality winners of prestigious awards such as the Malcolm Baldrige National Quality Award (MBNQA), is important. The longitudinal analysis in this research will enable verification that there are generic …