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Showing 1 to 1 of 1 for “"Automotive Service Industry"”.
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Does Automotive Service Excellence (ASE) Certification Enhance Job Performance of Automotive Service Technicians?
The purpose of this study was to determine if Automotive Service Excellence (ASE) certification of automotive service technicians in independent dealerships enhanced job performance. Descriptive survey methodology was used to gather information for 100 automotive technicians (50 ASE-certified and …